Question 1

How much does professional area rug cleaning cost in NYC?

Accepted Answer

Professional area rug cleaning in NYC typically costs between $6-12 per square foot, depending on the rug type, condition, and cleaning method required. At Rug Radiance, we offer free estimates and competitive pricing with no hidden fees. Persian and Oriental rugs may require specialized care, which can affect pricing.

Question 2

How long does it take to clean an area rug?

Accepted Answer

The complete rug cleaning process typically takes 7-10 business days from pickup to delivery. This includes inspection, pre-treatment, deep cleaning, controlled drying, and final quality check. Rush service is available for an additional fee if you need your rug cleaned faster.

Question 3

Do you pick up and deliver rugs for free?

Accepted Answer

Yes! Rug Radiance offers complimentary pickup and delivery throughout the NYC tri-state area, including Manhattan, Brooklyn, Queens, Long Island, Westchester, New Jersey, and Connecticut. Our professional team will carefully roll and wrap your rug for safe transport.

Question 4

What's the best way to clean a Persian rug?

Accepted Answer

Persian rugs require gentle, specialized cleaning to preserve their colors and fibers. Professional hand-washing with pH-balanced solutions is recommended. Never use harsh chemicals or steam cleaning on Persian rugs. At Rug Radiance, we use traditional hand-washing techniques that have been perfected over generations.

Question 5

Can you remove pet stains and odors from area rugs?

Accepted Answer

Yes, we specialize in pet stain and odor removal. Our enzyme-based treatments break down pet urine at the molecular level, eliminating both stains and odors completely. We treat both the surface and backing of the rug to ensure thorough odor elimination.

Question 6

How often should I have my area rug professionally cleaned?

Accepted Answer

Most area rugs should be professionally cleaned every 12-18 months for regular use, or every 2-3 years for light use. High-traffic areas, homes with pets or allergies, and light-colored rugs may need cleaning every 6-12 months. Regular professional cleaning extends your rug's life and maintains its appearance.

Question 7

What types of rugs do you clean?

Accepted Answer

We clean all types of area rugs including Persian rugs, Oriental rugs, Turkish rugs, modern synthetic rugs, wool rugs, silk rugs, antique rugs, shag rugs, and hand-knotted rugs. Each rug type receives customized care based on its materials and construction.

Question 8

Is professional rug cleaning worth it?

Accepted Answer

Yes, professional rug cleaning is worth the investment. It extends your rug's lifespan, removes deep-seated dirt and allergens, restores colors and texture, and protects your investment. DIY cleaning can damage rugs and void warranties. Professional cleaning costs far less than replacing a damaged rug.

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